Waste – Lean Six Sigma Moneybelt

Improvement Insights Blog

Posts tagged "Waste"

Think SPC is Too Complex?

Most people are terrified of “statistical” anything. Do you think SPC is too complex? You may not like the alternative.



“Whenever I talk to people about Statistical Process Control, first the word “statistical” scares the living crap out of them. But they say, “Well, you know, uh… I’m not that good with math and formulas,” and I say, “Well, you don’t have to know math and formulas. We’ve got software that’ll do all that for you. What you have to do is know what the chart tells you about what you should do about your process. They’re all a little surprised.

Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma, Statistics.

IHI’s Trillion Dollar Aim – Reduce Healthcare Waste by 50% by 2025

IHI set a goal to reduce healthcare waste by 50% by 2025. Here’s how to do it with the Trillion Dollar Prescription.

“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals.” We were just out at the Institute for Healthcare Improvement conference in Orlando, Florida. [There were] like, 4500 medical doctors and nurses and CNO’s and CNMO’s and people all involved in improving healthcare quality. This is their 31st annual conference. (I can tell you based on what I was looking at on the posters, people are not really aggressively going after change…)

“The IHI announced that it’s tackling what they call the “Trillion-Dollar Checkbook.”

Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Improvement Insights.

2020 New Year’s Resolution Part 2 – Improve

Many people take Six Sigma classes but only do one project. “One and Done” as it’s known in the trade. Make a resolution to start making improvements every month! Here are my suggestions.

“Hi, I’m Jay Arthur. It’s 2020, and last week I suggested that you go out and learn one new tool in the QI Macros every month. Now I’m also going to suggest that you set a New Year’s Resolution to make one improvement a month as well.

“Set a goal to do one improvement every month and by the end of the year, you’ll have made 12 improvements and dramatically reduced the amount of waste and rework and lost time and overtime and everything else that is involved in your world, right?

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

Lean – Unnecessary Processing of Online Credit Cards

Almost every time I purchase something online, I see a form that looks like this:

The Credit Card Type and Credit Card Number are redundant resulting in unnecessary duplication and processing

    • AMEX card numbers start with a “3”
    • Visa card numbers start with a “4”
    • Mastercard numbers start with a “5”
    • etc.

There is no reason to ask for both. The number will tell you what kind of card you’re processing. Every day, across millions of transactions, customers are asked unnecessarily for a Credit Card Type. This is a type of waste. It irritates me.

Posted by Jay Arthur in Lean, Service.