The One Thing
In the movie City Slickers, Jack Palance gives Billy Crystal some advice that applies to Lean Six Sigma. Do you know what it is?
Improvement Insights Blog
Posts tagged "QI Macros"
Have Your Processes Turned Into Frankenprocesses?
Here’s how to deal with the creature you’ve created.
Continue Reading "Have Your Processes Turned Into Frankenprocesses?"
10/9/18 QI Macros Webinar
Over 90 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the brand new features introduced in the October 2018 version of the software.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the “Find Tool” search feature or the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.
Quality 4.0
Software automation is connecting everything in the supply chain. Smart devices are collecting information constantly and feeding to artificial intelligence engines to maximize profits and minimize costs. What does this mean for quality professionals?
Run Charts vs Control Charts
Run charts used to be a bridge to control charts. You no longer need to build a bridge. Just start with Control Charts.
Excellence Imperative
20th Century quality was about manufacturing. (Old school)
21st Century quality is about services. (New school)
What we need now is a fresh approach to Lean Six Sigma for the 21st Century. I call it Agile Process Innovation.
Download my free Agile Process Innovation ebook from https://www.qimacros.com/pdf/Agile-Lean-Six-Sigma.pdf.
9/13/18 QI Macros Webinar
Almost 100 people signed up for this webinar, with Jay Arthur demonstrating some of the more useful features of QI Macros.
Some of the attendees were familiar with the software and already use it, some had not yet begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.
Electrical Outages Improvement Story
Jeremy Singer-Vine publishes a Data Is Plural newsletter about available data sets. I took the U.S. & Canada power outage data from 2018 and used it with QI Macros Data Mining Wizard to create an improvement project.
I used a g Chart of time between power outages. Averaging a little over 3 days between outages.
Then, the Data Mining Wizard found the most common cause of outages to be weather. But look at number two: operations. That’s something that could be fixed. Vandalism could also be prevented.
Next, where are outages most likely to occur:
And what month? Readiness months: March-July.
Building Rapport with Improvement Teams – Step 3
A district level manager was hopping mad about something. I decided to see if I could use pacing and leading to calm her down and get back to solving the problem to meet her needs.
Continue Reading "Building Rapport with Improvement Teams – Step 3"
Building Rapport with Improvement Teams – Step 2
My boss sent me to talk to a cranky manager about a software project he wanted to do. Here’s how I used non-verbal rapport to connect with him in 30-60 seconds.
Continue Reading "Building Rapport with Improvement Teams – Step 2"
