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More than 40 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "11/6/19 QI Macros Webinar"
Posted by Jay Arthur in Data Mining, Excel, Webinar.
Several attendees told me they had ripped out their line charts and started using Control Charts for their KPIs. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and the QI Macros [software].
“We were out at the National Association for Healthcare Quality conference; I was speaking and we were exhibiting there. After I spoke, I had a couple people come up to me who said they’d seen me at the previous year’s convention talking about how to improve things and how line [charts] and bar charts can be harming patients and they said, “You know, I went back to my hospital and we ripped out all of our line charts and we put in control charts for all of our key process indicators.
Continue Reading "Control Charts for KPIs"
Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Improvement Insights, QI Macros, Six Sigma.
No matter how well you design something using DFSS, users will find ways to use it or break it in ways you can’t imagine!
“In Six Sigma we have all these tools for designing for Six Sigma, so we have Quality Function Deployment and Failure Modes and Effects Analysis and all this other stuff; PPAP forms in automotive to help you design an entire sub-assembly or whatever it is… but what are these things designed to do?
“Well, they’re designed to help you come up with something that’ll come out at least a four signal level, maybe a four and a half signal level, but one of the things I’ve learned from software is “No design survives contact with the end user.”
Continue Reading "No Design Survives Contact with the End User"
Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.
I love people who fight the good fight of quality improvement. Problem solving isn’t sexy, but it’s vital to corporate health. Hugs!
“Hi, I’m Jay Arthur. If you’ve been watching my Improvement Insight videos, you’re probably going, “Gee, Jay, you’re sharing all this stuff… What’s that all about?”
“Well, it turns out if you don’t know it by now… I love people who do Quality Improvement. They’re out chasing the big ugly things that are causing too much hassle in America and trying to eliminate them and eliminate waste and eliminate all the stuff that goes into landfills and into sewers and all kinds of stuff like this.
Continue Reading "I Love Improvers"
Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.
More than 50 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the “Find Tool” search feature or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "10/15/19 QI Macros Webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
There are a number of fears that make people hesitant to share data and or let you make improvements. Here’s why.
“Not everybody is in love with this whole idea of improvement. There are people who, when you come to them and say, “I need your data about such-and-such,” they don’t want you looking at their data because they don’t want to look stupid. If they’re the manager of that organization and they’ve had all this data and they can’t find what I call the “invisible low-hanging fruit,” they think that they’re stupid or something. No, they just don’t know how to analyze the data.
Continue Reading "Not Everyone Likes Quality Improvement"
Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.
How you design software can slash the learning curve. Did you design it for college students studying statistics or a business man or woman who just wants to achieve a result with minimal time, effort and training?
“Hi, Jay Arthur with the QI Macros [software]. I wanted to talk to you today about Six Sigma SPC software.
“Now, there’s some big dogs out there, and if you look at them real closely, you’ll see they were designed by professors in the statistical department who wanted to create software to train students in statistics. It has every nook and cranny and option and tweak and everything that you can possibly do to teach people statistics, and fill up curriculums that’ll last an entire semester to focus on different things that you could do to tweak all these little statistics.
Continue Reading "How Six Sigma SPC Software Design Can Slash the Learning Curve"
Posted by Jay Arthur in Improvement Insights, QI Macros, Statistics.
I was on a cruise and almost everyone had an explanation for why things weren’t going as planned. Almost everyone said or implied: “It’s not my fault!” Isn’t it time to take responsibility for reporting all faults whether it’s yours or not?
“Hi, this is Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“I was on this Cruise in Scandinavia and we were in Oslo and we had to take a train over to Bergen to get to the cruise ship, and they said, “Well, unfortunately they’re working on the tracks and so we have to take a two hour bus ride to get to the remaining four hours of train ride.”
Continue Reading "It’s Not My Fault!"
Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.
More than 35 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent versions of the software.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the “Find Tool” search feature or the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "9/10/19 QI Macros Webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
To create a Quality Culture you will first need to be out of sync, then become the “cool kid” that everyone wants to sync with. Here’s how:
“Hi, this is Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“Seth Godin had a blog recently that I think applies to us. Here’s what he said: He said, “Culture, by its very definition, isn’t the work of being right. It’s the work of being in sync.”
“When I was growing up, all the hippies gathered in Haight Ashbury; they weren’t wrong, they were just being in sync.
Continue Reading "Cultures Want To Stay In Sync"
Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, Six Sigma.
