Are You Hesitating to Improve?
Lots of people hesitate to get started on improvements. Here’s why and what to do about it.
“Hi, this is Jay Arthur, author of “Lean Six Sigma for Hospitals” and the QI Macros [software].
“I have noticed that a lot of people, when they get trained in Six Sigma or whatever, they hesitate to get started. You know it’s like, “I’m afraid of not doing it right,” or “I’m afraid of not tackling the right problem,” or “I’m afraid of somebody [making me feel] stupid or somebody criticizing what I’m doing,” or whatever it is…
“Well, I hate to tell you this, but you have to be bad to start, right?
