Don’t Do It Yourself
Ever had the urge to develop your own Excel templates for quality? It’s a waste of time. Here’s why:
“I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].
“You may not know this, but I played rock guitar and lead guitar in bands back in high school and college. That kind of went away, but I still play a little bit.
“Way back when, I was a kid. I was on a newspaper route. I didn’t have a lot of money and I needed an amplifier. Well, amplifiers were expensive, and back then there was a company called Heathkit that made kits where you could actually buy the kit and put the amplifier together yourself.
