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Improvement Insights Blog

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Mistake-Proofing With Video Learning

I recently had to do some home repairs. It’s amazing what you can learn in a 3-minute video and how much time it will save you. The same is true of Lean Six Sigma. Save yourself time and rework. Learn the easy way.

Sign up for my weekly insight videos at: https://www.qimacros.com/free-resources/newsletter/

mistake proof video learning image

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

8/14/18 QI Macros Webinar

Another great webinar where Jay Arthur shows some of the capabilities of QI Macros to a group of folks who signed up and attended.

Some were familiar with the software and already use it, and some had not yet begun to use it; all were interested in learning new ways that QI Macros can help them with their Quality Improvement efforts. (You can hear him answering questions typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Mythical Man Month – Conceptual Integrity

Designing a product or service requires conceptual integrity. Here’s how I did it.

Posted by Jay Arthur in Improvement Insights, QI Macros.

Hunter Pro-C Controller Problem

My water bill recently doubled. Turns out it’s a design flaw in my Hunter Pro-C controller.

A while back, I set some of my zones to zero minutes.

hunter zero image

But, if I accidentally hit the minus sign one more time, the controller goes to SIX HOURS:

hunter zero image six

It was a royal hassle, but I managed to submit an improvement suggestion to Hunter:
There should be no run times below ZERO! Duh!

I had  Denver Water come out to show me how to read the meter.

  1. Meter reader basically said: “Meter’s correct. Fix your controller” and left.
    What if they spent 5 minutes helping homeowners check their controller to find the problem?

Posted by Jay Arthur in Jay Arthur Blog, Six Sigma.

Building Rapport with Improvement Teams – Step 4

Here’s how to build rapport with team members using their communication style: visual, auditory or kinesthetic.

Discover your communication style. Click here:

 

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

Building Rapport with Improvement Teams – Step 5

How can we use the same language as our team members to develop rapport and accelerate the team’s success?

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

Building Rapport with an Improvement Team Critic – Step 6

Here’s how to handle the critic on your team. It’s simple:

 

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

How To Create a Quality Improvement Poster

I go to many improvement conferences. Most of the improvement posters are long on text but short on quality tools.

If you’re going to submit an improvement story, use the tools of quality. Here’s how:

https://www.qimacros.com/pdf/How-To-Develop-A-Kick-Butt-Improvement-Poster.pdf

Posted by Jay Arthur in Improvement Insights, QI Macros, Six Sigma.

Well, shoot! Looks like we missed each other!

It looks like you’ve clicked on a link to learn about signing up for a webinar that’s already happened.

 

No worries, you can click HERE to find out about the next live webinar…

or you can click HERE to view a webinar that’s been recorded.

Posted by Jay Arthur in Jay Arthur Blog, QI Macros.

Agile Software Project Story

Back when I was a software systems analyst for the phone company, my boss asked me to get requirements from one of our users. He thought it would take months to get the report he wanted. I did it in one day by using the right tool for the job. Here’s how:

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, QI Macros, Six Sigma.