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You’ve heard the phrase “Cart before the horse?” Well one Agile company learned a similar phrase during their implementation. Save yourself a lot of time and effort by learning this simple phrase.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and the QI Macros [software]. I was at the ASQ Lean Six Sigma conference and there was a whole presentation on a company that had implemented Agile for software development, and I was kind of stunned to discover that I think they said they spent $15 million implementing Agile. Well, if you’re spending that much money, I’m not sure you’re being Agile, but anyway…
“So the one thing that they really said about implementing Agile for software improvement, the mistake they made was they started doing projects before they improved the process.
Continue Reading "Process Before Projects"
Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights.
The job description of the future doesn’t involve manual labor or basic thinking skills. The future will challenge all of us. Here’s why.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“At the ASQ Lean Six Sigma conference there was an opening keynote about the acceleration, the exponential acceleration of technology; how it’s just so much faster, so much quicker, so much… it’s just {whooshing up sound}, right? And the costs are going {whooshing down sound}, and so that’s a dramatic shift from how it used to be.Even Six Sigma used to [have to] make charts manually and do stuff like that, but that’s not how it is any more, so he suggested that you think about it in this map.
Continue Reading "Living Exponentially"
Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.
Over 30 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent versions of the software.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the “Find Tool” search feature or the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "4/11/19 QI Macros Webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
At the 2019 ASQ Lean Six Sigma Conference in Phoenix, a number of Black Belts from major companies told me about the Elephant in the Room that they were afraid to discuss with management even though it was harming their Lean Six Sigma effort. This isn’t the first time I’ve heard this story in companies ranging from manufacturing to healthcare. Watch now to find out what it was.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software], and I want to talk to you about the elephant in the room: The thing that I think is actually impeding Six Sigma.
Continue Reading "The Elephant in the Room"
Posted by Jay Arthur in Improvement Insights.
At the ASQ Lean Six Sigma Conference in Phoenix, they said that the world is accelerating exponentially. Is Lean Six Sigma accelerating exponentially? If we use Agile methods to accelerate Lean Six Sigma, we can move Lean Six Sigma into the 21st century.
Continue Reading "Accelerating Lean Six Sigma Exponentially"
Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.
Almost 60 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent versions of the software.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the “Find Tool” search feature or the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "3/11/19 QI Macros Webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
…that you are missing 32 pages? Here’s a photo of my copy of David Baldacci’s novel, Long Road to Mercy:
Missing 32 pages
Started reading the page only to find a character that couldn’t be at the bottom of the Grand Canyon at this point in the book. Just when it starts building up to a resolution, I’m sent backward in time.
This is not my idea of hassle-free.
Continue Reading "Have You Ever Read Most of a Book Only to Discover…"
Posted by Jay Arthur in Jay Arthur Blog.
At the 2018 Magnet Nursing conference in Denver, I saw many improvement posters using line or bar charts with an added trend line to show improvement. Unfortunately, few of the trends were valid. Here’s why:
Continue Reading "Trendlines Are Rarely Improvements"
Posted by Jay Arthur in Improvement Insights, QI Macros, Statistics.
Many improvement teams fail to go the extra mile to lock in their improvements. Here’s why and what to do about it:
Continue Reading "Don’t Cook A Meal If You’re Not Going to Do the Dishes"
Posted by Jay Arthur in Improvement Insights.
Almost 80 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent versions of the software.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the “Find Tool” search feature or the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "2/13/19 QI Macros Webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
