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Improvement Insights Blog

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10/13/20 QI Macros Webinar

Over 50 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Embrace the Automatic Transmission

I learned to drive on a stick shift. Then automatic transmissions came along. What have you learned the hard way that has been simplified and automated? How much time and suffering could you save by embracing the automatic transmissions available in Quality Improvement?



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].

“Now way back in the 60s when I was learning to drive (yes, I’m that old) they had the student [car], but it had a “three on the column” manual shift – an old Chevy Caprice or something like that.

Posted by Jay Arthur in Improvement Insights, Lean.

Accelerating Software Quality Using the 4-50 Rule

Leaders, managers and programmers sometimes get frustrated with software systems and try to rewrite them. This usually fails. It is possible to use Six Sigma and the 4-50 rule to find and fix the few code modules that have the most bugs and require the most enhancements. This delivers software quality without the high cost and risk. Here’s how:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].

“Today I want to talk to you about software. Now, some of you may work in software, some of you may use software… (If you have a phone, you’re using software) There’s lots of software around, and sometimes there’s bugs and stuff like that, and sometimes we’re enhancing things.

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

Are you teaching people to drive a stick shift?


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Sometimes, I get to meet clients in cushy offices while sitting in comfortable chairs. More often than not, I meet clients on their shop floor where all the action happens. However, last Wednesday I had the unique opportunity to meet a client in his own garage while he worked on repairing a car.

I’d known Geoff ever since he came over from England a few years back, but just a few weeks ago he called and set an appointment for some one-on-one training. When I arrived at his office they told me that he’d gone home early to take care of something, but had left word to ask if I wouldn’t mind meeting at his house.

Posted by Jay Arthur in QI Macros Monthly Newsletters.

Ask Jay – What Kind of Chart Should I Use?

People still seem to be confused about what kind of Quality Improvement chart to use. Here’s the short and simple answer:



Posted by Jay Arthur in Ask Jay, Jay Arthur Blog.

Cut The Cockleburs for Hassle-Free Living

Six Sigma isn’t just for business. You can use it to make your life more hassle-free. Here’s how:  Become the CIO of Your Life. 



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].

“I used to walk my dog Coco on the High Line Canal that runs for about 73 miles throughout Denver. I’d take her for a walk and she’d go running around, but she’d pick up these cockleburs. A cocklebur plant stands about waist-high, has big broad leaves and it produces these little spiny things about the size of the top of my thumb that has little hooky things all around it.

Posted by Jay Arthur in Improvement Insights, Lean.

Making Quality Improvement More Contagious

Quality improvement isn’t very infectious, is it? What can we do to make it more contagious? As you can imagine, it can’t take weeks to catch the bug. Here’s a way to spread to idea faster.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I got to thinking about the pandemic: in COVID-19, for every one person that gets in infected, they infect like three other people. That’s why it’s such a problem, right? It’s much more infectious than even the flu is. I thought about that in terms of Quality Improvement. Whether you call it: Lean Six Sigma, Operational Excellence, Process Improvement… I don’t care what you call it, it’s Quality Improvement to me.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights.

The Next Decimal Place

SPC software companies keep trying to gain some edge by tweaking the formulas for various statistics, but is the quest for the next decimal place of precision useful? If you’re trying to send a rocket to Mars? Absolutely. If you’re trying to tune up a business process, not really. Here’s why.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software]. I’m going to talk to you about what I call The Next Decimal Place.

“Because I’ve been in the software business, [I’ve seen] people and try and change formulas. Let’s say it’s Cp and Cpk.

Posted by Jay Arthur in Improvement Insights, Statistics.

9/10/20 QI Macros Webinar

Over 60 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Using Your Intuition to Stay Safe During the Pandemic

One of the challenges of the pandemic is the ongoing uncertainty. We know to wash our hands, mask our face and stay out of crowds. What can we do to take back some sense of control? Here’s what I’ve been doing.

For some of you, this may seem too “woo-woo” to digest. That’s okay. It’s just an insight from my other studies.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“I don’t know about you, but this whole pandemic thing’s getting a little old, but we know two things for certain: 1 – More people will get sick, and 2 – More people will die.

Posted by Jay Arthur in Improvement Insights.