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If you had a countermeasure that was 95 percent effective at preventing catastrophic failure of your company or business, how long would you wait to implement it?
(The best resource I’ve found for locating vaccine appointments is https://www.vaccinespotter.org/).
“I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“Let me ask you: if you had a countermeasure that was 95% effective at preventing the catastrophic failure of your business and your company, how long would you wait to implement that?
“Back in 2014 right before Thanksgiving (the day before Thanksgiving) I came down with the flu and I was sick as a dog for 10 days.
Continue Reading "95 Percent Effective Against Catastrophic Failure"
Posted by Jay Arthur in Healthcare, Improvement Insights, Jay Arthur Blog.
It’s been an unusual time to be a Freelance Quality Improvement Specialist. In 2019, my business was almost all within 20 miles of my home. As a result of the pandemic I began offering consultations online via video meetings and computer screen sharing. Because of that, I was able to serve clients worldwide in 2020. Now many of those clients refer me to friends and colleagues in their geographic areas, and I’m able to continue to do so for these new clients as well.
Such was the case last week when I received an email from Tom. He began by telling me that he was referred by Mike and Rudy, the co-owners of Schenker Metal.
Continue Reading "Milling in the name of…"
Posted by Jay Arthur in QI Macros Monthly Newsletters.
Ever noticed that when you describe something as a percentage people seem to draw a blank? They may nod, but not understand. Here’s why:
“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I want to alert you to something that I discovered when I saw my friend, Dr. Jack ReVelle, speak. Now, if you know anything about control charts, you know that if you have an upper and lower control limit, well, 99.7% of all points should fit between those two things. And I saw Jack talk about this and I realized that nobody can make a picture of a percentage.
Continue Reading "Use Numbers Not Percentages"
Posted by Jay Arthur in Improvement Insights, Statistics.
How do we create a hassle-free America? Hassle-free Healthcare? We need more improvers. Here’s what you can do to help:
Have people take my free Lean Six Sigma Training at www.lssyb.com.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“My friend LeAnn Thieman wrote “Chicken Soup for the Nurse’s Soul,” and as you can tell with all this pandemic stuff, she was talking to a CNO who said her nurses are running away from healthcare. We have a half a million nurse shortage in the United States of America, and LeAnn has a system she calls “each one reach one.”
Continue Reading "Each One Teach One"
Posted by Jay Arthur in Improvement Insights.
Thanks for attending the 2021 ASQ World Conference on Quality & Improvement. Click below to see a quick demo of how QI Macros can help you prevent waste, rework and lost profit.
Continue Reading "QI Macros Software Demo"
Posted by Jay Arthur in Lean, QI Macros, Six Sigma.
I’ve been in quality improvement for 30 years. Why aren’t things getting any better?
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I started in quality back in 1989 or 90, so I’ve been at this for 30-odd years. The other morning I was sitting there and I was just kind of depressed. I thought, “Why aren’t things any better?” Right? It still seems like there’s things that are missing, things that don’t work. You can’t get the right order at your fast food restaurant, if you order something at a restaurant sometimes it isn’t what you ordered, it wasn’t cooked properly… oh my gosh.
Continue Reading "Why Aren’t Things Getting Any Better?"
Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.
Jay Arthur was the featured speaker for the 4/13/21 ASQ Richmond Section 1104 meeting. His topic was “Agile Lean Six Sigma.” You may view the recorded video of Jay’s webinar below:
If you’re interested in learning more about QI Macros for Excel (the software Jay wrote and developed), click HERE and view the demo video in the yellow box. You may also sign up for a free 30 day trial of the software by filling out the form on that page next to the video, or by signing up at THIS link.
If you’re interested in learning more about Jay’s ideas on Agile Lean Six Sigma, you can download a free brief summary of Jay’s ideas in his “Agile Lean Six Sigma Manifesto,” available at THIS link.
Continue Reading "ASQ Richmond Section 1104 – Agile Lean Six Sigma"
Posted by Jay Arthur in Agile Lean Six Sigma.
Over 65 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "4/13/21 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Have you ever spent a lot of money for something and then not used it because it was too complex or time consuming? The same thing is true of Six Sigma SPC software. Here’s why:
“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I don’t know about you, but I think every teenage boy has a vision of the perfect car for them to ride around in. Back when I was a kid there were Corvettes and Camaros and Dodge Chargers and everything else, but I really liked the Jaguar XKE. Once I graduated from college and got out on my own I bought myself a 1968 XKE roadster… ragtop, because that was the car I always wanted.
Continue Reading "It Doesn’t Matter How Much You Spend for Six Sigma SPC Software"
Posted by Jay Arthur in Improvement Insights.
Ever noticed that when someone takes a knee-jerk reaction to solving a problem that it often causes more problems than it solves? Here’s why:
“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“When I was in college there was a pool hall in the basement of the student union at the University of Arizona. We used to go down there and shoot pool sometimes for hours, killing time between classes. (I don’t know why I had them booked them so far apart…)
“But if you’ve ever played pool, you know when you break the rack, balls just go every which way.
Continue Reading "Second, Third and Fourth Order Consequences"
Posted by Jay Arthur in Improvement Insights.
