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Improvement Insights Blog

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Why Are We Still Talking about Cp/Cpk and Pp/Ppk Formulas?

I found a discussion on MyASQ’s Website about Cpk formulas. Why is anyone talking about how to calculate formulas by hand? It’s a waste of time. Here’s why:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“This morning I was out on the myASQ website, and there was a question about Cp and Cpk and Ppk formulas and stuff like that. And there was, you know, “Well, standard deviation” and “Why do we have to do R Bar over D2?” or whatever it was, you know. The answers were like, “Well, you know, standard deviation is pretty close to whatever…”

“I was [thinking], “What is the question here?

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros, Six Sigma, Statistics.

12/13/22 QI Macros webinar

Over 70 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.

 



 

If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Webinar.

Seeing the Invisible

Absence blindness means that you can’t see what isn’t there. The tools of quality can help you see the invisible so that you can do something about it. Here’s how:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“There’s a concept called “absence blindness,” and basically what that says is you can’t see what isn’t there. That’s why it’s kind of difficult to see things that are working well, because they just work well, but a defect or some sort of complication or issue raises this ugly head and you can see that one.

Posted by Jay Arthur in Data Mining, Improvement Insights, Jay Arthur Blog, Six Sigma.

Light Bulb Kanban

Ever had a light bulb burn out and wish you had another one? You can with light bulb kanban. And there’s other opportunities to Lean your life.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and the QI Macros [software].

“In my bedroom, I have a little reading light over the bed so that I can read books at night. It helps me sleep. But every so often one of those burns out. The thing that I’ve learned is I could use a little Kanban. I could have a light bulb ready right next to my bed in the stand there, so that if that one burns out, I can just pull it out, plug in a new one.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

11/29/22 Healthcare Data Analytics Webinar

Over 130 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.

https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help to generate a quote to upgrade all the users at your organization or by just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

Control Charts are Like Heart Monitors for Your Business

Ever seen a heart monitor at a hospital? Control charts perform the same function with almost every aspect of your business.



“If you’ve ever been to a hospital, you may have noticed somebody hooked up to a heart monitor, and it’s going [gestures]. Right? So that monitors the heart rate of that patient, and you can tell if it’s getting crazy or it’s starting to trend down, which means you need a rapid response team to come in and make sure they’re not dying.

“So that’s the idea of a heart monitor, but that’s what a control chart is. It’s like a heart monitor for a hospital (or any other business).

Posted by Jay Arthur in Improvement Insights.

The Postal Service is Kaput

The postal service in my neighborhood is a hit-or-miss affair. And it started with a change in leadership. If you’re waiting on leadership to embrace quality, think again.



“I don’t know how the postal service is in your neighborhood, but some days it doesn’t come at all, some days we get mail on Sunday, sometimes the postal workers are not wearing a postal shirt and it’s like, “Who the hell’s walking up to my house to drop off the mail?”

“They recently changed the Postmaster General. He’s really proud that he’s cutting costs, but he’s killing his service.

Posted by Jay Arthur in Improvement Insights.

11/15/22 QI Macros webinar

Over 90 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



 

If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Start People on the Right Path

Ever noticed that if you start someone on one path, they tend to stay on it even if it was only a starter path? How do you get people started in quality improvement and SPC?



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Have you ever noticed that if you start somebody on one path they will stay on that path? If you start people on another path they’ll stay on that path, right? Because it cost them a certain amount of time and energy to learn how to be on that path.

Posted by Jay Arthur in Improvement Insights.

Be Like the Ocean’s Waves

Ever watched the ocean? Waves just keep coming back again and again, rearranging the coastline. You can too!



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and the QI Macros [software].

“My wife and I like to go out to Maui to take vacations because it’s just restful, and we spend time on Ka’anapali Beach. We’ve been there different times of year, and it’s very interesting because at one point in time the waves move the sand southward and they pile up by Black Rock. Then other times of year it moves the sand along the beach to the north and a lot of things, rocks and things get exposed over by Black Rock.

Posted by Jay Arthur in Improvement Insights.