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Improvement Insights Blog

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If It Don’t Fit You Must Forget

Trendlines are often fake news. How can you separate fact from fiction? It’s easy.



“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“One of the things that really irritates me about Excel is it’ll add a trend line to any data, but it does not add a “goodness-of-fit” metric automatically. It’s called “R squared,” and R squared should be like .8 or 80% fit in general.

“I’ve seen lots of charts and lots of posters at lots of improvement conferences where the goodness of fit metric is less than 50%. What?! So it’s not really an improvement.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

More than One Way to Ken a Stat

There’s often more than one way to get an answer with statistics.



“I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“The other week we had somebody call in and say, “Can you do XYZ stat?” Well, by that name I didn’t understand what they were talking about, but then I looked up XYZ stat and it was our ABC stat in the QI Macros. Right?

“There’s more than one way to do things in statistics. There’s all kinds of things, all right? I just found out about something called Dixon’s Q and Grubbs’ Outlier Test for small samples… okay.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

6/25/24 Healthcare Data Analytics Webinar

Over 100 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.

If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.

Posted by Jay Arthur in Healthcare, Webinar.

Lean Kitchen Confidential

In Kitchen Confidential, Anthony Bourdain describes the essence of a chef’s station, which could apply to any lean cell design.



“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I was reading Anthony Bourdain’s book Kitchen Confidential, which is about the high-end cooking business out there, but I found a passage that I think applies to Lean Cell Design. I’ll read that to you:

‘As a cook, your station, and its condition, its state of readiness, is an extension of your nervous system – it is profoundly upsetting if some other cook or, God forbid, a waiter – disturbs your precisely and carefully laid-out system.

Posted by Jay Arthur in Improvement Insights.

Automate Measurements to Sustain Improvement

DMAIC suggests that we need to Define and Measure something. Doing it manually won’t work long term. Here’s why:



“I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“I have an Apple iPhone and I carry it along and it has a little Health app in it. At the end of the day I can open it up and see how many steps I did that day: 3,000, 5,000, 8,000… whatever it is. It’ll tell me if it was above or below what I’ve done for the last weeks or so.

“What I want you to do is get this idea about measurement: Measurement, as much as possible, should be automated so that it just happens… it just happens.

Posted by Jay Arthur in Improvement Insights.

*Next Free QI Macros Live Webinar: Tuesday, July 16th, 2024

Register for the upcoming FREE QI Macros Live Webinar, happening Tuesday, July 16th, 2024 at 9:00 a.m. MDT.

Learn more about it in the video below, and register at THIS link.



What:  FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.

When: Tuesday, July 16th, 2024 at 9:00 a.m. MDT.

Where:  Join online from wherever you are.

How:  Register for the webinar HERE.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Zero to Hero

Is it possible to learn anything quickly? To go from Zero to Hero in just a few hours? Yes, I believe so. Here’s why:



“I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“I may have told this story before, but it bears repeating again. About eight years ago I was in Hawaii and I found out there was a free ukulele class next door taught by a guy named Jason: Jason Jerome [with] Lahaina Music. Now, Lahaina Music just burnt down [in the 2023 wildfires] but Jason is still teaching classes up and down West Maui.

Posted by Jay Arthur in Improvement Insights.

Traditional Wisdom

In Six Sigma we keep hearing the same messages over and over. Are they wisdom or just tradition?



“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I saw a quote the other day that I really liked, which said, “Traditional wisdom is often more tradition than wisdom.” I think around the Quality Improvement world we keep hearing the same old stuff: “You must have top leadership commitment.” That’d be great, but that doesn’t mean that that’s what you’re going to get. You need to be the one doing the Quality Improvement stuff. If you’re waiting on your leadership team to get on board, good luck to you.

Posted by Jay Arthur in Improvement Insights.

Start With The Worst First

Don't waste time on simple problems. Start with the worst first!

Posted by Jay Arthur in Improvement Insights.

5/21/24 Healthcare Data Analytics Webinar

Over 100 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.

If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.

Posted by Jay Arthur in Jay Arthur Blog.