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A new leader can kill a company in 18 months. Here’s how:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
Back when I was in the phone company, I noticed some patterns that occurred. I was in the IT department and after divestiture in 1984, the company decided that we needed to create our own Bell Labs, our own research and innovation thing. They brought in all new leaders to do that, and they built a new building up in Boulder, Colorado.
Continue Reading "Leaders Kill Companies"
Posted by Jay Arthur in Improvement Insights.
A study in Texas found that Lean Six Sigma projects save an average of $150,000 per project. How can you hack Lean Six Sigma to get those kinds of results? It’s easier than you think.
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
I recently found an article online where in Texas, they’ve done an analysis of Lean and Six Sigma projects. They found that, on average, Lean and Six Sigma projects saved $150,000 a project. Now, obviously, there were some high ones and some low ones, but $150,000 a project.
Continue Reading "What’s a Lean Six Sigma Project Worth?"
Posted by Jay Arthur in Improvement Insights.
Companies often implement Lean Six Sigma metrics that have nothing to do with success. Here’s why:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
I was mentioning Eric Ries’ book ‘The Lean Startup,’ and he talks about the problems with vanity metrics. Vanity metrics, as opposed to actionable metrics, right? You can measure things that make you feel good but don’t really do you any good.
“In Lean and Six Sigma that’s like ‘number of people trained,’ ‘number of teams started.’
Continue Reading "Lean Six Sigma Vanity Metrics"
Posted by Jay Arthur in Improvement Insights.
Over 40 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.
Continue Reading "*Latest webinar: 3/12/26 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Over 100 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "3/10/26 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Jay Arthur Blog.
There are at least four ways to save $5,000 quickly with QI Macros, not including all of the improvements you can make. Here’s how:
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software]. I want to give you some ideas about how you could save $5,000 for your company.
“First off, if you’re using Minitab, they increased their price to $1,850 a year. Over a three-year period, that’s over $5,500. Right now, you could buy QI Macros for under $400 and save $5,000.
Continue Reading "How to Save $5,000 with QI Macros"
Posted by Jay Arthur in Improvement Insights.
Over 50 people signed up for this webinar, with Jay Arthur demonstrating how to teach Lean Six Sigma in one day and generate results, while also answering questions asked by attendees.
Jay Arthur is the author of “Lean Six Sigma Demystified” which is now in its 2nd edition.
You can learn more about Jay’s Agile Lean Six Sigma Trainer Training by clicking HERE.
If you’re interested in learning more about Jay’s ideas on Agile Lean Six Sigma, you can download a free brief summary of Jay’s ideas in his “Agile Lean Six Sigma Manifesto,” available at THIS link.
Continue Reading "3/3/26 Agile Lean Six Sigma Webinar"
Posted by Jay Arthur in Jay Arthur Blog.
People often accuse me of trying to take Six Sigma and dumb it down. No. I’m trying to Simple It UP. Here’s why:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
People often accuse me of trying to ‘dumb down’ Six Sigma. I’m not; I’m trying to ‘simple it up.’ Huge difference. ‘Dumbing it down’ pretends that people are dumb. ‘Simpling it up’ means I’m trying to make it so that everyone can access it.
Continue Reading "Simple It UP – Don’t Dumb It Down"
Posted by Jay Arthur in Improvement Insights.
People like to pretend their business is different or unique. They use it as an excuse to avoid Lean Six Sigma. You are not unique. Here’s why:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“Over the years, whenever I talk to people about Lean and Six Sigma or whatever, they very often say, “Oh, we’re not in manufacturing.” This is what is known as ‘uniqueness bias.’ Everybody thinks their business is different from everyone else’s.
Continue Reading "Your Business Is Not Unique or Different"
Posted by Jay Arthur in Improvement Insights.
Teams often fail to implement the Control Phase of DMAIC. That results in waste on a grand scale. Here’s why:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I don’t know about you, I talk to people all the time and they say “Jay, I made this great improvement and 6 months later it was gone…” Made this great improvement; six months later, it was gone. I say, “Did you implement the Control phase of DMAIC?
Continue Reading "Control or Sustain to Ensure Improvement Sticks"
Posted by Jay Arthur in Improvement Insights.
